Most AI implementations follow business's dominant Trade-off Paradigm, treating people as a means to an end. Dr. Paul Nieminen and Rita Farin of The Humanized Co. argue for putting people at the center instead. Their framework — agency, people-first implementation, shaping AI, and feedback loops — keeps humans leading, not just in the loop.

Guest contributor Heather Hinojosa, Head of Marketing and Communications at Speakeasy, examines why content and communications professionals experience AI imposter syndrome differently — and shares a three-part discernment blueprint for using AI with confidence.